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Alfa Romeo believes new models will boost dealer satisfaction

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Alfa Romeo's dealers have given it a kicking, but the Italian brand’s UK boss, Andrew Tracey, believes new lines and premium service will turn the tide.

Feeling Kia's Beat - the story of its flagship brand centre

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Kia is verging on the mainstream in the UK. In South Korea Kia is standing out, with its first 'brand exhibition space', Beat360. Craig Thomas paid it a visit.

Renault UK MD Vincent Tourette on dealers: 'We win together, or we lose together'

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Renault UK MD Vincent Tourette says his dealers face volatility from Brexit, weaker sterling and a declining market, but that his door is always open to them

Škoda boss Duncan Movassaghi: 'My dealers can deliver 4% market share'

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Škoda UK boss Duncan Movassaghi wants the VW Group car manufacturer to hit 4% market share and is confident his dealers will have the supply to get there

VW's Alison Jones: 'Our dealers need to be ready for EVs'

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Volkswagen UK brand director Alison Jones says the battle for electric vehicle sales will change the shape and size of VW retailers, but not its network

Volvo: We will hit 2020 targets on market share, safety and CI and workshop updates

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Volvo is two years from targets on market share, safety and CI and workshop updates. Kevin Meeks, customer services director, is confident it will hit them.

Ford MD Andy Barratt wants to help dealers embrace “revolutions” in technology and mobility

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The retail landscape has changed, but Andy Barratt, the chairman and MD of Ford of Britain, believes his dealers are up to the challenge.

Vauxhall contracts will revise standards and bonus structures and increase focus on digital retail

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Carmaker says network cull will protect profitability – new contracts will include changes to remuneration policies and standards to reflect online sales trends

Honda UK managing director David Hodgetts says profit and product will win over dealers

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Honda has made mistakes in the UK, says managing director David Hodgetts, but new products and increased profits will win over dealers

Subaru MD Chris Graham: 'We have turned a corner'

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Subaru managing director Chris Graham says better availability is helping to improve on 2017’s low volumes and NFDA scores.

Why SsangYong MD Nick Laird wants to focus on SMEs in 2018

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SsangYong wants to use its dealers’ local expertise and high service levels to win corporate business in 2018, says managing director Nick Laird

Suzuki GB boss Dale Wyatt: 'Used cars are not the holy grail'

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Suzuki GB MD Dale Wyatt believes fleet sales will help him hit 2% market share, but he says he will not risk his dealers’ profitability to get there

Vauxhall MD Stephen Norman: "This is not a job for bullsh*tters"

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Vauxhall Managing director Stephen Norman is making tough decisions to ensure its products are desired and its dealer network is viable in the next decade

MD Alain Descat wants DS to build a reputation for high-end luxury

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Under UK MD Alain Descat, DS is using tools from VR to valet service to build a reputation for high-end luxury in boutique-style dealerships and online

Volkswagen CV takes aim at fleets with mobile servicing

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VWCV sales boss James Douglas is anticipating customer needs with mobile servicing and new fleet-specific roles

Citroën MD Karl Howkins: 'We want retailers to see a return'

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Citroen MD Karl Howkins says although the PSA brand has no strategy to reduce failing points, it is open to new dealer partners

MG is on a recruitment drive, says sales boss Daniel Gregorious

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MG Motor UK wants new dealers to go with its registrations explosion, says sales and marketing director Daniel Gregorious

Mitsubishi MD Rob Lindley: We'll hit 50,000 vehicles a year by 2022

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Rob Lindley, the managing director of Mitsubishi Motor UK, is confident he can hit 50,000 registrations a year and fill almost 30 open points by 2022

Seat UK MD Richard Harrison wants to consolidate SUV success

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Seat UK boss Richard Harrison on how he plans to stabilise and secure his dealer network’s current level of SUV-inspired success

Brexit could benefit Dacia, says former boss Louise O'Sullivan

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Former Dacia brand boss Louise O’Sullivan believes Brexit could benefit Renault’s budget sister brand
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